Our collection focuses on crop tops that are hand-picked from thrift markets. Product details will describe the available style and condition.
HELP CENTRE
Frequently Asked Questions
Find answers about Lucky Girl orders, delivery, thrifted crop tops, payments, returns and exchanges.
Thrifted products are generally pre-owned unless the product description states otherwise. We select pieces based on their style, condition and suitability for the Lucky Girl collection.
Many thrifted pieces are limited or one-of-a-kind, so the same style or size might not return after it is sold.
Check the measurements and sizing information shown on the product page before placing your order. Thrifted sizing can vary between different brands.
Select your product, choose the available option, add it to your cart and complete the required checkout information.
Contact us as soon as possible. Changes or cancellations cannot be guaranteed after an order has been confirmed, packed or dispatched.
Estimated delivery is generally around 3–7 working days after order confirmation. Delivery time may vary by location and courier availability.
Available tracking or delivery updates may be sent using the email address, phone number or WhatsApp details provided at checkout.
A return or exchange may be requested within the permitted return period when the product meets our eligibility conditions. Read the Returns & Refunds page before submitting a request.
Contact us promptly with your order number and clear product pictures or an opening video. Our team will review the issue and explain the available solution.
Available payment methods are displayed during checkout. Payment options can depend on your store settings and delivery location.
Delivery charges are normally shown separately during checkout before the order is completed.
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